Boutique by design. Tight by choice. On purpose.
New Realm opened in 2004 as a one-desk brokerage in Dallas. Twenty-two years later we still book most loads out of the same office. The carrier network grew. The number you call did not change.
We turned down the route plenty of brokerages took. No 200 reps in cubicles selling lanes they never see. No offshore call center for tracking. Same dispatcher books your load, calls your driver, and chases the POD.